We here at ibuykamagra.com are 100% committed to customer satisfaction. We do our best to fulfill every order as placed by the customer, we do reserve the right to ship alternate product if the original product is not available. There are times however as a customer and as a vendor that they or we might have to cancel an order. Our Cancellation Policy is as following:
Limitation of Quantity: If we have partial quantity to fulfill an order and there is no alternate brand available we will contact the customer to work out a solution, ship other product, issue a credit for the item not available, issue a refund for the product not available, or cancel entire order and refund all are our most common solutions to this case.
Unavailability of Stock: If stock is not available of ordered brand / product we reserve the right to ship alternate brand names. If no alternate is available we will contact the customer to work out a solution, ship other product, issue a credit for the item not available, issue a refund for the product not available, or cancel entire order and refund all are our most common solutions to this case.
Cancellation by Customer: customers can cancel their order for a full refund anytime UP to the point of shipping. If the order has packed and sent to shipper we can not obtain it back to cancel the order.
Non Payment: any order not paid will be treated as cancelled automatically.
As we are committed to provide 100% satisfaction to our respected customers. We always make every effort to fulfill all the orders placed by our Customer and try to maintain delivery schedule strictly. However there can always be a reason why a customer or the dealer might have to cancel their order. We try to keep our cancellation policy flexible for the customers. Cancellation policy will be applicable for the following situation: