We will reship for any lost order provided we are contacted within 8 weeks from the ship date. No reshipment or refunds will be accepted if reported to us after 8 weeks. We are happy to replace any order that has not been delivered but on the following conditions:
- An additional 7 days has elapsed in addition to the standard delivery time since the ship date. Pre covid was 30 days, Post covid is currently 40 days but times maybe change.
- The shipping address provided to us is correct and used your full legal name at time of order.